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Global workforce management for complex industry needs

Gartner Peer Insights Report – Workforce Management
Finding Simplicity in Complexity

Find out How Workforce Management RETURNS $12.24 FOR EVERY DOLLAR SPENT.

Time& Attendance

Scheduling

Analytics

COMPLIANCE

Wellbeing at Work

Find out key benefits of using UKG Dimensions for managers

Benefits of Workforce Management

Identify and deploy your most productive performers

Gain real-time visibility into items that are a work in progress

Streamline operations by identifying and removing bottlenecks

Quickly reallocate and optimise critical labour resources to meet production deadlines

Assess critical KPIs such as productivity, efficiency, and direct vs. indirect time

Simplify system interaction with the logical guided workflow for your people with pre-built templates

Develop accurate labour standards by understanding variances between actual and standard performance

Automate reconciliation of labour hours to payroll

USPs / Key Differentiaters

24/7 support for infrastructure outages

Always-on maintenance for application availability and outages

Local Time Zone Support

8-5 Callback support and two-hour email response time to cases M-F

UKG KnowledgeMap™ Learning Portal

Access to self-paced eLearning and webinars

Customer Health Monitoring

Evaluate customer experience metrics so UKG can proactively identify and address potential issues

UKG Kronos Community access

Self-solve issues, access Knowledgebase articles, and open support cases

In-Context Support

Screen-specific, built-in product assistance

Access to Customer Success

Partner with an industry-specific advocate and advisor who will help you achieve your desired business outcomes

Success Reporting

Automated success dashboard provides usage data and success tips

Resources

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Gartner Peer Insights Report – Workforce Management
Gartner Peer Insights Report – Workforce Management
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UKG Dimensions – Manage tomorrow’s workforce today
Breakthroughs in technology affect nearly every dimension of our lives, from how we interact with friends to how we run our organisations. We are now more connected, collaborative, and dependent on information for better insight and outcomes than ever before.
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The New Future of Work
2020 started a period of rapid and intense learning for organisations of all types and sizes around the world. Advances in technology and shifts in society have been changing the way we work for some time, but the New Future of Work is now upon us. It is time to act
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Managing your workforce with the use of mobile technology
What is the role of mobile technology in workforce management? One of the most difficult challenges in the workplace is to provide visibility for both managers and employees, helping them to stay abreast of changes, communicate effectively and allocate resources in a timely manner.
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Looking Ahead: Top 3 Trends Impacting Employers Today
Employees generally want to provide high-value, meaningful work, and when organizations create the right conditions for their people to do so — to thrive — it results in a productive and successful work environment.
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Workforce Management Technology: Finding Simplicity in Complexity
Some aspects of workforce management (WFM) are immutable: attendance, leave management, scheduling, timekeeping, and payroll and employee self-service.
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Bimbo Bakeries Prepares for the Future with UKG Dimensions
The future of work is about engaged employees. Learn how UKG Dimensions™ is helping Bimbo Bakeries deliver an exceptional employee experience.
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The Rise of the Responsive Employee Experience White Paper
How the savvy use of responsive design supports an engaged workforce. In today’s competitive employee environment, workers are demanding intuitive, responsive solutions that contribute to a more engaged work experience.
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UKG Dimensions Solution Guide
Provides a breakthrough user experience and deeper insight into your workforce management practices.
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Workforce Management Value Index Vendor and Category Report 2019
The Workforce Management Value Index Vendor and Category Report 2019 provides a baseline of knowledge for the achievement of better workforce management.
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Workforce Management Technology in 2019: Finding Simplicity in Complexity
Brandon Hall Group’s survey illustrates the latest trends in organizations’ views of workforce management technology
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Top Trends in Workforce Management – Oracle
This study looks at workforce management (WFM) solutions.
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Workforce Management
Your people have diverse jobs, unique skills, and valuable contributions — and UKG Dimensions helps optimize their best work.
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