Employee self-service, or ESS, is a feature from an HR Software that is available with most modern HRIS. ESS allows employees to take care of many different human resources-related and job-related tasks that would otherwise need to be completed by human resources personnel or management. Employee self-service talent management systems can help many companies to save labor hours and increase efficiency, but the option may not be right for every company.
When ESS has been successfully implemented, a company may see immediate increases in productivity and efficiency. Managers and human resources personnel may save labor hours and frustration daily when not faced with working through scheduling issues, time-off requests, and open enrollment questions. Employees may be able to access scheduling and other information from home, which saves employees time and can boost feelings of empowerment.
Additionally, entry errors and other mistakes may be avoided by allowing employees to enter their own information. If recruiting and onboarding are available through the HRIS and tie in directly to the self-service portal, entry errors can be prevented as early as the application phase. By eliminating the need for double entry and allowing employees to evaluate their own information, the chances of inaccuracy in information may be greatly decreased.